Privacy Policy

This Privacy Policy explains how Aniket Dhandore ("ViralThumb", "we", "us") collects, uses, stores and protects your information when you use this website and its services. It is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

1. Information we collect

• Account details: your name and email address when you create an account or sign in with Google or Lovable.
• Contact details: your name, email, phone number and message when you contact us.
• Content you provide: titles, prompts, scripts and photos you upload to create thumbnails and Shorts.
• Usage data: pages visited, referring site, country, browser, operating system, device type, time on page, page speed, errors, and clicks.

2. How we use your information

• To provide, operate and improve thumbnail and Short video generation.
• To manage your account, subscriptions and billing.
• To respond to support requests and send service-related notices.
• To prevent fraud, abuse and security incidents, and to meet legal obligations.

3. Payment information

Payments are processed securely by RBI-authorised third-party payment gateways. We do not collect or store your card numbers, CVV, UPI PIN, net-banking credentials or other payment credentials on our servers. We only receive limited confirmation details (such as transaction ID, amount and status) needed to activate your plan. The gateway's own privacy policy governs how it handles your payment data.

4. Cookies and local storage

We use your browser's local storage to keep you signed in and to save your thumbnail history and current work on your device. Our visitor analytics, provided by Lovable, uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. It records pages visited, where visitors came from, country, browser, operating system, device type, time on page, page speed, errors and clicks for every visitor. Detailed analytics data is kept for 90 days and daily summaries for one year. Lovable collects this data for us; Lovable's privacy policy explains how it handles it. Fonts are loaded from Google Fonts, which receives your IP address when the page loads. If you sign in with Google, Google processes your sign-in under its own policy.

5. Sharing of information

We do not sell your personal data. We share it only with service providers who help us run the service (hosting, database, authentication, AI processing, analytics and payment processing), when required by law, or to protect our rights and users.

6. Data security

We use reasonable security practices including encrypted connections (HTTPS), access controls, and private storage for uploaded and generated media. No method of transmission or storage is 100% secure, but we work to protect your data.

7. Data retention

We keep your data for as long as your account is active or as needed to provide the service, resolve disputes and meet legal, tax and accounting obligations.

8. Your rights

You may request access to, correction of, or deletion of your personal data, withdraw consent, or raise a grievance by emailing us. We will respond within a reasonable time and as required by applicable law.

9. Children

The service is not intended for children under 18 without the consent of a parent or guardian.

10. Changes

We may update this policy from time to time. The "Last updated" date shows the latest version.

11. Contact and grievance officer

Aniket Dhandore
Email: deodeai19@gmail.com
Phone: +91 7020662321
Address: Pune, Maharashtra, 411061, INDIA