Refund & Cancellation Policy

This policy explains how refunds and cancellations work for ViralThumb services offered by Aniket Dhandore.

1. Digital services are non-refundable

ViralThumb provides digital services that are delivered instantly. Once a subscription or purchase has been activated and accessed, or any thumbnail or video has been generated, the payment is non-refundable, including for partially used billing periods.

2. Technical errors, failed or duplicate payments

If you are charged due to a technical error, a failed transaction, or a duplicate payment, the full amount will be refunded to your original payment method within 5–7 business days of confirmation. Please email us with your transaction ID, date and amount so we can verify it quickly.

3. Cancelling a recurring plan

• You can cancel your daily, weekly or monthly plan at any time by emailing deodeai19@gmail.com from your registered email address with the subject "Cancel subscription".
• Cancellation stops future renewals. You keep access until the end of your current paid period.
• To avoid the next charge, cancel before your renewal date. We will confirm cancellation by email.

4. Billing support

For any billing question, contact us at deodeai19@gmail.com or +91 7020662321 (Monday to Saturday, 10:00 AM – 6:00 PM IST), or use our Contact Us form. We aim to reply within 2 business days.